Terms of Service: Legal Agreement for Using Our AI Nutrition Platform

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," "your") and AI Nutrition Platform ("Company," "we," "us," "our"), governing your access to and use of our website, mobile applications, AI-powered nutrition tools, meal planning services, and related features (collectively, the "Services").

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, or if you are under the age of 16 (or the age of digital consent in your jurisdiction), you must not access or use our Services.

These Terms apply to all visitors, users, and others who access or use the Services, regardless of whether they create an account. Certain features may require account registration, in which case additional terms may apply.

Modifications to This Agreement

We reserve the right to modify these Terms at any time. Material changes will be communicated via: (1) a prominent notice on our website, (2) email to registered users, and (3) an updated "Last updated" date. Continued use of our Services after changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

2. Definitions & Key Terms

For clarity throughout this Agreement, the following terms have these specific meanings:

3. Description of Services

Our platform provides AI-powered nutrition tools designed to support healthier eating habits through personalized guidance. Core features include:

• Personalized Meal Planning: AI-generated weekly meal plans based on your goals, preferences, dietary restrictions, and nutritional requirements
• Macro & Micronutrient Tracking: Tools to log meals and monitor intake of proteins, carbohydrates, fats, vitamins, and minerals
• Recipe Recommendations: Curated recipe suggestions aligned with your dietary pattern (keto, vegan, Mediterranean, etc.)
• Progress Analytics: Visual dashboards showing trends in weight, energy levels, adherence, and nutritional adequacy
• Educational Content: Articles, guides, and insights about nutrition science and healthy eating practices
• Community Features: Optional forums or groups for sharing experiences and motivation (moderated for safety)

Service Evolution: As an AI-powered platform, our features and capabilities evolve continuously. We may add, modify, or discontinue features with reasonable notice. Beta features may be offered with limited warranties and separate terms.

4. User Accounts & Registration

Account Creation

To access personalized features, you must create an Account by providing accurate, current, and complete information. You agree to:

• Maintain the security of your password and login credentials
• Notify us immediately of any unauthorized access or security breach
• Ensure that all information you provide remains accurate and up-to-date
• Accept responsibility for all activities that occur under your Account

Eligibility Requirements

You must be at least 16 years old (or the age of digital consent in your jurisdiction) to create an Account. Users under 18 require parental or guardian consent. We reserve the right to verify age and eligibility at any time.

Account Termination

You may delete your Account at any time via your account settings. Upon deletion: (1) your personal data will be anonymized or deleted per our Privacy Policy, (2) you will lose access to personalized features, and (3) any active subscriptions will be cancelled with prorated refunds where applicable. We may suspend or terminate Accounts that violate these Terms or pose security risks.

5. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You expressly agree NOT to:

Enforcement: We reserve the right to investigate and take appropriate action against violations, including Account suspension, termination, or legal remedies.

6. Medical & Health Disclaimers: Critical Information

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND SAFETY.

🚨 Not Medical Advice

Our AI nutrition tools provide general dietary guidance only. They are NOT medical devices, do NOT diagnose or treat medical conditions, and should NOT replace Professional Advice from qualified healthcare providers.

✅ When to Consult a Professional

Before using our Services or making significant dietary changes, consult a healthcare provider if you:

• Have a diagnosed medical condition (diabetes, heart disease, kidney disease, eating disorders, etc.)
• Are pregnant, breastfeeding, or planning pregnancy
• Take prescription medications or supplements that may interact with dietary changes
• Have food allergies, intolerances, or specialized nutritional needs
• Are under 18, over 65, or have concerns about growth, development, or age-related nutrition
• Experience symptoms like unexplained weight loss, fatigue, digestive issues, or mood changes

⚠️ Limitations of AI Recommendations

• AI outputs are probabilistic suggestions based on patterns in training data, not guarantees of outcomes
• Nutritional science evolves; recommendations reflect current consensus but may change as research advances
• Individual responses to dietary changes vary widely; what works for others may not work for you
• Our AI cannot account for all personal, cultural, or environmental factors affecting your nutrition

By using our Services, you acknowledge that you understand these limitations and assume responsibility for your health decisions.

7. AI-Specific Terms & Limitations

Because our Services rely on artificial intelligence, additional terms apply to AI-generated content and model behavior:

🤖 Nature of AI Outputs

• Not Human-Crafted: Meal plans and recommendations are generated algorithmically, not individually reviewed by nutrition experts
• Potential Errors: AI may produce inaccurate, incomplete, or outdated suggestions; always apply personal judgment
• Context Limitations: AI cannot fully understand nuanced personal circumstances, cultural preferences, or emotional factors
• Evolution: Model updates may change recommendation styles or content; we do not guarantee consistency across versions

📊 Training Data & Your Contributions

• Anonymized Learning: Aggregated, de-identified usage patterns may inform model improvements
• Opt-Out Right: You may opt out of having your data used for AI training via account settings or by contacting privacy@nutrition.web2ai.eu
• No Personal Health Records: Individual health data is never used to train models without explicit, informed consent
• Third-Party Data: Our models are trained on public scientific literature, licensed databases, and anonymized user interactions — not on proprietary medical records

🔍 Transparency & Explainability

Where feasible, we provide explanations for AI recommendations (e.g., "This meal plan prioritizes protein to support your muscle gain goal"). However, some AI decision-making involves complex patterns that cannot be fully simplified. We commit to ongoing research into interpretable AI and will share advancements with users.

8. Intellectual Property Rights

Our Intellectual Property

All content, features, and functionality of our Services — including but not limited to text, graphics, logos, AI models, algorithms, software, databases, and compilations — are owned by AI Nutrition Platform or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Limited License to You

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to: (1) access and use our Services for personal, non-commercial purposes; (2) view and interact with content generated for your Account; and (3) share limited content via built-in sharing features. This license does NOT permit:

• Copying, modifying, or distributing our software, AI models, or proprietary algorithms
• Scraping, crawling, or automated extraction of content or data
• Creating derivative works based on our Services or AI outputs
• Using our trademarks, logos, or brand elements without written permission
• Reselling, licensing, or commercially exploiting access to our Services

User-Generated Content

You retain ownership of content you create and submit (e.g., food logs, notes, community posts). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display that content solely for: (1) providing and improving our Services to you, (2) anonymized analytics, and (3) aggregated insights that cannot identify you individually. You may revoke this license by deleting your content or Account.

9. User Content & Data Rights

Ownership & Control

You own the personal information and content you provide to our Services. We act as a data processor for your User Data, using it only as permitted by these Terms and our Privacy Policy.

Your Rights

Depending on your jurisdiction, you may have rights to: (1) access your data, (2) correct inaccuracies, (3) delete your data, (4) export your data in a portable format, (5) restrict or object to processing, and (6) withdraw consent. Exercise these rights via your account settings or by contacting privacy@nutrition.web2ai.eu.

Data Usage Purposes

We use your User Data to: (1) provide personalized nutrition recommendations, (2) improve our AI models and user experience, (3) communicate with you about your Account or Services, (4) ensure security and prevent fraud, and (5) comply with legal obligations. Detailed purposes and legal bases are described in our Privacy Policy.

Data Sharing

We do NOT sell your personal data. We may share anonymized, aggregated insights with research partners or publish statistical reports that cannot identify individuals. Third-party service providers (hosting, analytics, payment processing) may access limited data under strict confidentiality agreements and only for specified purposes.

10. Privacy & Data Protection

Your privacy is fundamental to our mission. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference. Key commitments include:

• Lawful Processing: We process personal data only with your consent, to fulfill our agreement with you, or as required by law
• Data Minimization: We collect only information necessary for stated purposes
• Security Measures: Industry-standard encryption, access controls, and monitoring protect your data
• Retention Limits: Personal data is retained only as long as necessary for service delivery or legal compliance
• International Transfers: Data transferred outside your jurisdiction is protected by appropriate safeguards (e.g., EU Standard Contractual Clauses)

Cookie Usage: Our use of cookies and tracking technologies is detailed in our Cookie Policy. You can manage preferences via our consent panel or browser settings.

11. Service Availability & Modifications

Uptime & Reliability

We strive to provide reliable access to our Services and target 99.9% monthly uptime for core features. However, we do not guarantee uninterrupted, error-free, or secure operation. Downtime may result from maintenance, technical issues, force majeure events, or third-party service disruptions.

Modifications & Discontinuation

We reserve the right to: (1) modify, suspend, or discontinue any feature or Service (in whole or in part) with reasonable notice; (2) update AI models and algorithms to improve performance; and (3) change pricing or subscription terms for future billing cycles. Material changes affecting existing Premium subscribers will include grandfathering options or refund opportunities where appropriate.

Beta Features

Occasionally, we may offer early access to new features ("Beta Features"). Beta Features may be less stable, have limited support, and carry additional risks. By opting into Beta Features, you acknowledge these risks and agree to provide constructive feedback.

12. Subscription & Payment Terms

Free vs. Premium Tiers

Basic access to our Services is free. Premium subscriptions unlock advanced features like unlimited meal plans, priority AI personalization, detailed analytics, and ad-free experience. Feature availability may change; current details are displayed at checkout.

Billing & Renewal

• Premium subscriptions renew automatically at the end of each billing cycle (monthly or annual) unless cancelled
• Payment is processed securely via third-party processors (Stripe, PayPal); we do not store full credit card details
• Prices are listed in EUR and may vary by region due to taxes or currency conversion
• You can manage or cancel subscriptions anytime via your Account settings

Refunds & Cancellations

Due to the digital nature of our Services, refunds are generally not provided for partial subscription periods. Exceptions may be made for: (1) technical issues preventing service access, (2) billing errors, or (3) legal requirements in your jurisdiction. Contact support@nutrition.web2ai.eu to request a refund review.

13. Termination & Account Suspension

By You

You may stop using our Services at any time. To delete your Account and personal data, use the "Delete Account" feature in settings or contact privacy@nutrition.web2ai.eu. Upon deletion, access to personalized features ends immediately.

By Us

We may suspend or terminate your Account or access to Services if you: (1) violate these Terms, (2) engage in fraudulent or abusive activity, (3) pose a security risk, or (4) fail to pay Premium subscription fees. Except for immediate threats, we will provide notice and an opportunity to remedy the issue when feasible.

Effect of Termination

Upon termination: (1) your license to use our Services ends, (2) we may retain anonymized data for analytics or legal compliance per our Privacy Policy, and (3) provisions that by their nature should survive (intellectual property, disclaimers, liability limitations, dispute resolution) remain in effect.

14. Limitation of Liability

THIS SECTION LIMITS OUR LEGAL RESPONSIBILITY. PLEASE REVIEW CAREFULLY.

Disclaimer of Warranties

Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to: merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement. We do not warrant that: (1) AI recommendations will achieve specific health outcomes, (2) Services will be error-free or secure, or (3) content will be current or complete.

Limitation of Damages

To the maximum extent permitted by applicable law, in no event shall AI Nutrition Platform, its affiliates, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits, data, or goodwill; health complications; or costs of substitute services — even if advised of the possibility of such damages.

Aggregate Liability Cap

Our total liability to you for any claim arising from these Terms or your use of our Services shall not exceed: (1) the amount you paid us for Premium subscriptions in the 12 months preceding the claim, or (2) €100 for Free Tier users, whichever is greater. This cap does not apply to liability that cannot be limited by law (e.g., gross negligence, fraud, or death/personal injury).

Jurisdictional Variations

Some jurisdictions do not allow exclusion of implied warranties or limitation of incidental/consequential damages. In such cases, the above limitations may not apply to you, and your rights may be broader. Consult local legal counsel for jurisdiction-specific advice.

15. Indemnification

You agree to defend, indemnify, and hold harmless AI Nutrition Platform, its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (1) your use of or access to our Services, (2) your violation of these Terms, (3) your violation of any third-party rights, or (4) your User Content.

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense of such claims.

16. Dispute Resolution & Governing Law

Governing Law

These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of the European Union, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal Resolution First

Before initiating formal proceedings, we encourage you to contact us at legal@nutrition.web2ai.eu to discuss concerns. Many issues can be resolved quickly and amicably through direct communication.

Formal Dispute Process

If informal resolution fails, disputes shall be resolved exclusively through: (1) binding arbitration administered by the European Arbitration Centre, or (2) small claims court in your jurisdiction for eligible claims. You waive the right to participate in class actions or representative proceedings.

Consumer Rights Notice

If you are a consumer in the EU, UK, or other jurisdictions with mandatory consumer protection laws, nothing in these Terms limits your statutory rights (e.g., right to withdraw from distance contracts, protection against unfair terms). Mandatory local law prevails over conflicting Terms provisions.

17. Changes to These Terms

We may update these Terms periodically to reflect: (1) changes in our Services or business practices, (2) evolving legal requirements, (3) user feedback, or (4) technological advancements.

How Changes Are Communicated

• Material changes: Prominent website notice + email to registered users + updated "Last updated" date
• Minor changes: Updated Terms posted with revision history available upon request
• Emergency changes (security, legal compliance): Immediate posting with explanation

Your Choices

If you disagree with revised Terms, your sole remedy is to discontinue use of our Services and delete your Account. Continued use after the effective date constitutes acceptance of the changes.

Next scheduled review: October 2026

18. Contact Information

Questions about these Terms? Reach out:

Company Address: AI Nutrition Platform, Registered Office: [Your Legal Address], EU. For formal legal notices, use registered mail to the address above.

Frequently Asked Questions About Our Terms

Questions? We're Here to Help

Transparency and trust are foundational to our mission. If anything in these Terms is unclear, contact us before using our Services.